MCM staff
Amazon Tops ForeSee’s Holiday E-Retail Satisfaction Index
For the eighth consecutive year, Amazon.com delivered the best online customer satisfaction during the holiday shopping season according to the ForeSee annual Holiday E-Retail Satisfaction Index
TJX Acquires Sierra Trading Post
As part of this transaction, TJX acquired Sierra Trading Post
Free Shipping Day Spurs Late-Season Online Spending Surge
We typically do not see such heavy spending this late in the season, but the fact that Free Shipping Day occurred on a Monday, combined with the fact that so many retailers extended their promotions into the middle of the week — with guaranteed shipping by Christmas — helped deliver an encouraging late-season surge. The result has been a significant uptick in the season-to-date growth rate, which now stands at 16 percent.
Oracle Purchases Eloqua for $871 Million
Oracle Corp has agreed to acquire Eloqua, Inc., a maker of marketing automation software, for approximately $871 million. The Eloqua deal builds upon Oracle’s previous acquisitions of Vitrue and RightNow.
ComScore Says Holiday Online Shopping Hits $35 Billion
For the holiday season-to-date $35 billion has been spent online, marking a 13-percent increase versus the corresponding days last year. The most recent week achieved record-setting levels of online spending, eclipsing $7 billion in sales for the first time ever. Four individual days surpassed $1 billion in spending, led by Green Monday at $1.275 billion.
10 Steps to Beef Up Your Tax Approach
Last year, Congress introduced the Marketplace Fairness Act to give states the power to enforce sales tax rules on all online sales
5 Gifts for Your Online Store
During the holiday season, retailers want to offer the best service and the best products for their customers. But there is more you can do to ensure you have a happy consumer this year. In this video from Volusion, you will walk away with some great tips on enhancing your ecommerce site including the importance of data to launching a Pinterest page.
Shopatron Teams Up with Intershop
Shopatron announced that it has teamed up with Intershop, an ecommerce firm, and although the details about the partnership are still unclear, Shopatron said teaming up with Intershop will enhance their global, multi-channel clients’ ecommerce programs.