Win the Best Freight Rates
That carriers’ shipping rates will go up every year is almost as inevitable as the proverbial death and taxes. This year, though, companies aren’t just
MCM staff
Service Call
Ideally, Customer Service Day (if there were such a thing) would be every day. But sadly, it would, if instituted now, come around with the same frequency
Out of Order
Steve Dethlefs, DC ManagerPendleton Woolen MillsPortland, OR Our fashion merchandise is basically perishable, so our planning is tight. We don’t want
back word
A fitting send-off Often when a chief executive retires, a company tries to keep it hush-hush, for fear of shattering the brand mystique. But in its winter
Shining some light on California’s Shine the Light law
On Jan. 1, California’s Shine the Light law California Civil Code 1798.83 (SB 27) went into effect. The law requires direct marketers, regardless of where
TEN STEPS TO ACCURATE SKU PROFILING
SINCE THE EARLIEST DAYS of warehousing, operators have searched for the most efficient method to store and retrieve inventory. For a long time, finding
Industries What’s New
The Martians are Coming! Wal-Martians, we mean. The behemoth retailer, although mired in controversy over labor issues, still tops the list of stores
MORTAL COMBAT
Infighting, bad-mouthing, and office politics typically add 40% to 70% to the level of effort required to carry out any given task, reports CLM.
Bearish on teddies
Lisa Hahn’s article this month on crafting a long-term PR campaign (Beyond the press release, page 32) probably wouldn’t have helped Vermont Teddy Bear
Listings
New lists Gevalia A merchant of gourmet coffees, teas, and food gifts as well as coffee makers and cooking supplies, Gevalia has 190,000 12-month catalog