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Crosschannel Case Study: pc/nametag

| MCM staff

The merchant introduced new full-color hi-def printing capability, offering the clarity of traditional four-color printing at a lower, more accessible price. pc/nametag mailed out its Spring 2012 catalog with personalized cover and editorial content, used multiple email campaigns, featured the new printing capability on its homepage, used a campaign landing page and relied on online banners.

Crosschannel Case Study: Ulla Popken

| MCM staff

Ulla Popken looked to grow its overall business 10% year-over-year by introducing a new community site and implementing consistency across all channels. The result: House-file growth rose 10%, and summer season demand was up 25% year-over-year. Its Facebook store also experienced a 6% conversion rate.

Crosschannel Case Study: Baudville

| MCM staff

Baudville wanted to increase its customer engagement by positioning itself as a reliable resource for year-end gifts in addition to the other products. Baudville also wanted to secure potential customers who are shopping differently during the holiday season. Baudville featured year-end gifts on its catalog cover, its Facebook homepage and marketing emails to drive sales.

Why the National Retail Federation Added a Mobile Arm

| MCM staff

National Retail Federation Senior Vice President of Communities and Executive Director of Shop.org Vicki Cantrell sat down with Multichannel Merchant last week to talk about the new Integrated Mobile Initiative (IMI), and why the organization felt a need to get involved.

CoffeeTable’s Couch Commerce Index

| MCM staff

Based on industry-wide consumer confidence data points, analyst forecasts and proprietary numbers, the Couch Commerce Index is calculated using indicators of tablet commerce, specifically measuring change in overall economic consumer confidence, growth in tablet penetration, and change in shopper engagement and conversion rates.

REVOLVEclothing Tests Product Recommendations

| MCM staff

We caught up with REVOLVEclothing.com CMO Kobie Fuller at the Shop.org Summit on Sept. 11. Fuller talked with us about product recomendations, and how a test with Monetate has helped drive an additional 5% conversion rate.