MCM staff

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‘Tis the Season for Holiday Planning

| MCM staff

e-Dialog recorded record-breaking holiday stats last year, including a 39% increase of email volume and a whopping 366% increase in mobile/SMS volume. That alone is a good reason to check out its holiday planning infographic.

The Customer Experience No Longer Ends at Checkout

| MCM staff

Consumers are most satisfied with the checkout process, the variety of products or brands offered and the ability to track their purchases. Online shoppers are least satisfied with the flexibility to choose a delivery date, rerouting packages and the hassle of returning or exchanging unwanted items.

Hey! We’re on Instagram!

| MCM staff

Office Depot is getting on board with Instagram. Will they make new taplet computers look like Underwood Noiseless typewriters? Stay tuned!

Ecommerce Returns From the Grave

| MCM staff

Ecommerce numbers took a hit during the 2008 recession. But annual ecommerce sales have grown since then, and are expected to reach $224.2 million in 2012. This infographic from Fifth Gear illustrates that growth… and also reminds us who’s in the ecommerce graveyard.

It’s Nap Time at Men’s Warehouse

| MCM staff

Let’s face it, Wednesday is the sluggish day of the work week. Which is exactly why we picked Men’s Warehouse for today’s Tweet of the Day.It’s time to embrace the importance of an effective power nap.