Consumer still mistrust corporate privacy policies
A Harris Interactive poll released on Feb. 19 shows that most consumers don
MCM staff
USPS, union reach tentative agreement
The U.S. Postal Service and the National Postal Mail Handlers Union (NPMHU) have reached a tentative four-year agreement. The union
Viking launches Irish Website
Viking Office Products has launched an e-commerce site, www.vikingdirect.ie, for customers in Ireland. The site is Viking
Court dismisses A&F suit
On Feb. 15, the Pennsylvania Sixth Circuit Court of Appeals dismissed a lawsuit brought by apparel marketer Abercrombie & Fitch (A&F) against rival American
Survey: Online buyers get some satisfaction
It seems that online marketers are finally getting the hang of customer service. The American Customer Satisfaction Index (ASCI) climbed to 72.6 (out
TechnoBrands settles FTC charges
Gadgets cataloger TechnoBrands agreed to return about $400,000 to customers to settle Federal Trade Commission (FTC) charges. The FTC accused TechnoBrands
Financial reports: Dell, Office Depot, Sport Supply Group, more
Dell Annual Sales, Income Down Computer manufacturer/cataloger Dell Computer (Nasdaq: DELL) posted a 7% drop in revenue but a 5% rise in net income for
Financial reports: Lands’ End, Guitar Center, and more
Lands’ End Raises Guidance Citing stronger-than-anticipated January sales, Lands’ End (NYSE: LE) said it expects higher earnings for its fiscal year ended
Financial reports: REI, School Specialty, more
REI Back in Black Outdoor gear cataloger/retailer Recreational Equipment Inc. (REI) enjoyed a 6% rise in annual sales, to $740 million from $698 million