MCM staff

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SAME OLD SHIP

| MCM staff

MuseumCompany offered a money-back guarantee for on-time delivery One retailer has only one shipping flavor, vanilla Despite rampaging technology, getting

opinion & response

| MCM staff

Consensus on Collage Covers Regarding your May article Creating Covers That Captivate, we actually thought about doing a cover a little more than a year

FYI: Go for Broke

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Got spare cash? Spend it on customer service, advises a Jupiter Media Metrix study. The number of people seeking online customer service is expected to

FYI: FOOTING THE BILL

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What does ISO certification cost annually?(a) $17,000 (b) $5,275 (c) $12,000 How much did credit card fraud losses total in 1999?(a) $623 million (b)

In Praise of Prep

| MCM staff

Twenty-one years after The Official Preppy Handbook was published, preppy style is back with a vengeance though many would argue that it never went away.

Listings

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NEW LISTS INDUSTRY INVESTORS This file contains more than 40,000 names of affluent telecommunications investors with annual incomes in excess of $75,000.

Movers and Shakers

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Downers Grove, IL-based Spiegel Catalog has hired Anne Linsdau as vice president of human resources. She most recently served as vice president of human

Working Gear

| MCM staff

Fit to Print Want to send your shipments with a sharp-looking label? Sauven Marking Ltd. has recently developed a compact multi-purpose printer named