Jos. A. Bank Clothiers Blames Catalog Shortfall on Web Cannibalization Hampstead, MD-Mens’ apparel cataloger/retailer Jos. A. Bank (Nasdaq: JOSB) says

Hingham, MA-based retailer/cataloger The Talbots has appointed Susan Swain to the company’s board of directors, where she will also serve on its audit

Waltham, MA–Bibliofind has put an abrupt end to online transactions following an apparent hack into its customer files. The online seller of hard-to-find

Rome, GA-The Floyd County district attorney closed down the Wall Street Creations catalog and D.L. Pimper Group investment firm-both owned by David and

New York–Virtual shopping mall FashionMall.com has completed three acquisitions of Web operations and intellectual property assets during the last three

In the December 2000 issue of I.Merchant, the Cybercritic reviewed our Website, www.successories.com. We are always interested to see what an objective

MOMS shares information such as response rates, average order sizes, and customer demographics with its broker.Today, list brokers do much more than sell

Regardless of the sales channels, you need to make customers feel like royalty. The four steps of measuring customer satisfaction can show you howMultichannel