Getting Ahead on the Purchase Curve Requires the Right Data
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Hear how Vermont Teddy Bear hires, trains and supervises a seasonal work force that is 8x the size of their year round staff. Vermont Teddy Bear increases its staff from 170 to 1400 for its Christmas and Valentine
In this session, you will learn how Herbalife International adapted when customers began demanding smaller direct to consumer shipments to complement the existing method of product delivery through local distributors.
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Vendor compliance is critical for businesses small and large. Especially for D2C operations, it can be the crucial component to managing cost, quality, and speed. In this session we will address why a well-conceived vendor compliance strategy should be a component of every operational strategy, the major steps to achieve key vendor compliance goals, and some of the variables that affect how you implement a vendor compliance strategy.
How do you make certain that your staff is utilized at top efficiency? Part of the equation is to keep your people motivated and clear on expectations, part is to keep staff properly trained & cross-trained and have the proper automation, and part is to have procedure, organization, and planning well done. An additional, key part of the equation is providing daily (and often real time) performance feedback to staff, through appropriate and objective productivity standards and bonus rewards/incentive plans. Hear how other companies have successfully implemented and operate this critical feedback and rewards plan using a labor management system. Come and master the art of employee utilization, learning from those that have been responsible for, and successful at, creating top producers.
The variety of systems multichannel merchants rely on has expanded significantly in the last few years, expanding beyond the traditional order management, eCommerce, POS, fulfillment and database management and analysis applications to include everything from enterprise email management and demand forecasting to site search tools and content management platforms. Add to this the need to support social media, mobile commerce, and often a supply chain solution, and it
There are many truths told in the vast array of statistics available today in the contact center
The editors of Multichannel Merchant are in the midst of gathering information for their annual Outlook Survey, which delves into the core areas of our business: ecommerce, catalogs, operations and fulfillment and general marketing. Can you please spare 5 minutes to help us with our research?
Amazon.com today announced the beta launch of AmazonSupply, a b-to-b spin-off site dedicated to offering a broad selection of parts and supplies to business, industrial, scientific and commercial customers.