Fiske to Step Down as CEO of Eddie Bauer
Neil Fiske, who joined outdoor apparel merchant Eddie Bauer as CEO in 2007, will leave the post on March 2. No reason was given for his departure.
MCM staff
Hale Groves Customers Embracing Product Videos
A picture may be worth 1,000 words, but Southern Fulfillment ecommerce manager Daryl Logullo says video paints a bigger portrait for customers of its Hale Groves subsidiary.
Saks to Open New Distribution Center in Tennessee
Luxury retailer Saks today announced it will expand its distribution and fulfillment capacity, adding a new facility in Lavergne, TN, by August.
Social Media Users Not “Comfortable” Giving Credit Card Information
Social media users
ComScore: Trends Point to Digital Marketing Channel Growth
In order to be successful, digital marketers must understand the key trends shaping the current marketplace and what that means for the future of their businesses. In the following videos, comScore’s thought leaders talk about why they see ecommerce, mobile, online video and social media growth potential in 2012.
Catalog Critique: A Look at the February 2012 J.C. Penney Look Book
Is it a well-executed store-driver, or a poorly-produced web-driver? And is it digitally-friendly, or an iPad eyesore? Everyone has an opinion about the new J.C. Penney look book that hit 14 million mailboxes right after the merchant announced its new brand identity last month. So here’s seven critiques from Multichannel Merchant’s staff and its contributing writers.
How to Choose B2B Co-op Database’s: Key Factors to Review
Trying to determine if your company can yield sufficient incremental value from participating in one or multiple business-to-business membership cooperative databases? These three articles provide the roadmap to help you evaluate the opportunity and determine which co-op database or databases will provide you with the greatest return.
5 Tips to Help You Find Time in Your Contact Center
How do you find more time in your contact center? Here are 5 tips to help you develop a leadership time planner that allows you to stay in control.
Video: The Drs. Foster & Smith Story
This video produced by Wisconsin Broadband tells the story of pet supplies merchant Drs. Foster & Smith.
Is Pinterest the Next Social Commerce Game Changer?
Social networking websites continue to drive a growing share of referral traffic. Although Google+ has gained a lot of attention, Pinterest has entered the game and may be appearing in your website referral traffic reports. The following infographic from Monetate introduces you to Pinterest and provides ideas on how to use the social pinboard to promote products, build community, and drive website traffic and conversions.