Forrester: Technology Will Help Drive B-to-C Retail in 2012
Tablet commerce, mobile commerce and other technologies will help drive cross-channel retail in 2012, says Sucharita Mulpuru and Peter Sheldon of Forrester Research
Tablet commerce, mobile commerce and other technologies will help drive cross-channel retail in 2012, says Sucharita Mulpuru and Peter Sheldon of Forrester Research
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The U.S. online retail sector delivered strong growth on Cyber Monday 2011 compared to the same period last year, according to cloud-based analytics findings by IBM, based on findings from IBM’s fourth annual Cyber Monday Benchmark.
Black Friday weekend is not over yet, but the National Retail Federation is projecting a record-breaking shopping weekend. According to a National Retail Federation survey conducted by BIGresearch over the weekend, traffic and spending were up both online and in stores.
U.S. shoppers took advantage of early sales this holiday driving a 39.3% increase in online Thanksgiving Day spending while setting the stage for 24.3% online growth on Black Friday compared to the same period last year, according to cloud-based analytics findings by IBM.
NRF president and CEO Matthew Shay says early morning openings appear to have been well worth it for both retailers and holiday shoppers… but police reports across the country paint a different picture.
Deloitte’s 2011 pre-Thanksgiving shopping survey shows that more than half of holiday shoppers (51%) plan to shop in-stores or online over the Thanksgiving weekend. Furthermore, nearly 70% of the 1,000 consumers polled between Nov. 17 and Nov. 19 are looking for information about Black Friday sales.