Mike Chou

mike_chou@harborretail.com

Mike Chou serves as director of business development at Harbor Retail, which helps retailers and brands activate Harmonic Retail along the path to purchase. Mike has a variety of experience in agency-based business development.

grocery dark stores illustration feature

Will Dark Stores Outlast the Pandemic?

| Mike Chou

Dark stores, even as a temporarily approach, can help offset the cost of underperforming stores and the expense of freight and logistics, especially in more densely populated areas. It also takes online fulfillment out of store operations, allowing retailers to concentrate on customer service and minimizing inventory confusion.