Automotive parts market revs up
The automotive parts and accessories catalog market accelerated slightly in the fourth quarter of 2007, reaching a total 12-month active universe of 3
Otter Swims Across the Pond
Otter, the men
ACCM Bonus: Consumers Are in Control – Deal with It
We all know that the Internet has changed the marketing game. In his May 21 keynote address at the Annual Conference for Catalogers and Multichannel Merchants in Orlando, FL, last week, author Keith Wardell explained what marketers can do about it.
E-Learning Systems Revolutionizing Call Center Training
It wasn’t until about five years ago that e-learning systems started seeing rapid adoption in the call center industry. Today, most enterprises are using e-learning in their contact centers, and many small to medium sized business have also discovered the many advantages it brings for improving agent performance.
Live From ACCM: Power Forum Ponders the Multichannel Mystique
Orlando, FL–Multichannel merchants face a number of challenges these days — a slowing economy, rising shipping and mailing costs, and the increasing complexity of creating synergies between catalog, Web and store, to name a few.
Soft Surroundings to Open Two New Stores
Apparel, home d
New Website Targets Bariatric Patients
Hoping to cash in on a growing niche market, food and nutrition specialist Gene Carbonell and his partner Jan Chadwick have started a new Website offering healthier food options for bariatric surgery patients.
Figurine site has crystal clear concept
Dennis and Marla Chorney have been collecting crystal figures for more than a decade. The Skokie, IL-based husband-and-wife team are sharing and selling
Hale Groves parent buys Pittman & Davis
Southern Fulfillment Services (SFS) has acquired Pittman & Davis, a catalog and Internet company offering fruits and gourmet foods. Terms of the deal,
Gifts and collectibles names not so generous
The gifts and collectibles catalog segment lost about 650,000 names roughly 3% in 2007, according to New York-based media brokerage firm ParadyszMatera.