Paul Miller

Spiegel Lays Off 95 in Telesales

| Paul Miller

Downers Grove, IL–Fresh off a 17% November sales decrease, multititle mailer The Spiegel Group laid off 95 workers from its 4,000-employee telesales

Mixed Signs on Catalog Delivery

| Paul Miller

This season, catalog delivery timeliness, like beauty, is in the eye of the beholder. Most catalogers and industry watchdogs say that despite anthrax-related

Mercedes Revs Up Its Catalog

| Paul Miller

Four years ago, Mercedes-Benz began to reposition its automobiles as more mainstream and affordable. At the same time, Mercedes relaunched its catalog

USPS Offers Address Validation

| Paul Miller

Now that the U.S. Postal Service has licensed its Delivery Point Validation (DPV) program, vendors should have the software available for use early next

USPS in Crisis-Management Mode

| Paul Miller

For its fiscal year ended Sept. 30, the U.S. Postal Service lost $1.65 billion. And that was before anthrax was found in the mail stream. Now the USPS