Paul Miller

Return to Retailer

| Paul Miller

Many more multichannel merchants accept in-store returns than offer in-store pickup, in large part because handling returns is simpler than implementing

Shades of Success

| Paul Miller

The same people who buy lamps are likely to need rugs and curtains as well. At least that’s what the folks at Shades of Light believe. Having added rugs


| Paul Miller

You need to dig deep to determine whether a second George W. Bush presidency or a John Kerry presidency would be best for catalog businesses. The key