CUSTOMER CARE: How Viking Office Products Does It
In its ongoing effort to provide what it has for years referred to as customer service, Viking Office Products has become a master at customer loyalty
Is This the End of the Postal Paper Trail?
Catalogers traditionally have sent to either the U.S. Postal Service or their printers paperwork detailing the content, weight, permit number, and other
PRC Stands Pat on January Postage Increase
Washington
Mailers, Unions Devise Reform Plan
Washington–Several major mailer organizations, including the Direct Marketing Association, the Association for Postal Commerce, and the Alliance of Nonprofit
Former Lands’ End Exec to Head Combined Bloomingdale’s Direct Unit
New York–As it did earlier this year with its Macy
Chadwick’s of Boston Cuts 300 Jobs
West Bridgewater, MA–Slumping sales have led Brylane subsidiary Chadwick’s of Boston to slash 300 jobs
Who’s the New PMG? Anyone’s Guess
Washington–The U.S. Postal Service appears to be far from making a decision on choice of a postmaster general to replace William Henderson, whose term