Renata Akers

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Renata Akers is a digital commerce analyst at Astound Commerce. She has nine years of analytical experience in the digital commerce space, coupled with 15 years of hands-on retail operations knowledge.

Leveraging Customer Loyalty This Holiday Season

| Renata Akers

Consumers today are channel agnostic, demanding a baseline digital experience that will achieve their desired outcomes. Meeting their expectations is no longer sufficient; exceeding them is what wins their loyalty in the post-pandemic era, and drive success this holiday season and beyond, brands must prepare now.