Tweeting Up with Growing Global Keynoter Melissa O’Malley

| Tim Parry

Multichannel Merchant held its first-ever tweet up Tuesday, featuring Growing Global keynoter Melissa O’Malley, PayPal’s Director of Global Cross-Border Trade Initiatives. The best tweets from the tweet up, which was held March 15, are featured in the following Storify gallery.

The Catalog is Far From Dead

| Tim Parry

Rumors of catalog’s demise had been greatly exaggerated. Yes, catalog circulation dropped at the end of the last decade, as did page counts, as did the number of catalog titles. But catalogs are still here, and they have taken on a new role as a marketing driver.

omnichannel fulfillment

Do International Payment Offerings Make You a Global Merchant?

| Tim Parry

Less than half (41.9%) of merchants who took the MCM Outlook 2016 survey said their ecommerce sites are set up for global business. And 37.8% of those who say their ecommerce sites are set up from global business say it’s because they have international payment offerings. In this video, Zooz’s Chester Ritchie talks about why merchants need to choose a payment platform that allows comfort for the cross-border shopper.

JD.com’s Net Revenues from Online Direct Sales Increased 55% in 2015

| Tim Parry

JD.com’s net revenues from online direct sales increased by 55%, while net revenues from services and others increased by 110% in the full year of 2015, as compared to the full year of 2014, primarily due to the increased revenues from JD.com’s rapidly expanding online marketplace, advertising services and third-party logistics services.

India ecommerce

Why India is Becoming an App-First Economy

| Tim Parry

With its economy soaring and marketplaces showing big signs of success, it’s clear U.S.-based merchants should revisit the notion of selling cross-border into India. While consumers in the U.S. have finally adopted mobile commerce, consumers in India are making it an app-first economy.

global ecommerce

Q&A: The Rising Opportunity of Cross-Border Ecommerce

| Tim Parry

Why aren’t more merchants looking to become cross-border ecommerce sellers? Melissa O’Malley, Director, Global Merchant and Cross-Border Trade Initiatives at PayPal, says many merchants are overwhelmed about where to start. In this Q&A with Multichannel Merchant, O’Malley, who is a keynote speaker at Multichannel Merchant’s Growing Global 2016, discusses some of the common mistakes ecommerce merchants make when they start their cross-border journey, how technology has made it easier for merchants to go cross-border, and where she sees cross-border ecommerce going in five years.

eTail West 2016

Airing My Dirty Laundry from eTail West 2016

| Tim Parry

Those who know me well know that a free t-shirt is the way to my heart. So eTail West 2016 was my first chance of the year at getting a new wardrobe. But here’s why I can’t remember two of the vendors I got gear from, even though they may have had the coolest t-shirts at the show…

middle east

Customers in the Middle East are Willing to Wait

| Tim Parry

Consumers in the Middle East love to shop, and shoppers in countries such as Saudi Arabia, United Arab Emirates, and Egypt have shown a penchant for ecommerce shopping. Iyad Kamal, COO of global logistics and transportation solutions provider Aramex, explains why customers in the Middle East are willing to wait 3 to 4 days for slower shipping from the U.S.