Tim Parry
Based on the preliminary consumer shopping data from the Answers Experience Index: 2014 U.S. Retail Report, Amazon is once again leading in online customer satisfaction. But its leadership is eroding. Here’s a look at who’s gaining on Amazon, and other key findings on holiday season behavior.
Four out of 10 US online buyers like the idea of using a phone for payment instead of carrying around a wallet, according to The Bizrate Insights Apple Pay and Payment Security Study #1. But whether or not Apple Pay becomes the standard for wallet-less payment systems still remains to be seen.
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The Best and Worst Catalog Copy of 2014
Big Data a Big Omnichannel Driver
A week after Walmart announced enhancements to its mobile app to make holiday shopping easier for its in-store customers, Target announced that several new in-store navigation features are now live in its mobile app. Here’s how Target hopes its app overhaul will help its in-store customers.
In the 20 days that retailers have to perform this holiday season, retailers will see a 30% increase in conversion rate and 5% increase in average cart size.
Purchases made via Alipay on 11.11 topped $9.3 billion, a 60% jump thanks to Alibaba’s efforts to globalize Singles Day. In this video, Scot Wingo, the founder and CEO of ChannelAdvisor, shares his views on Alibaba’s efforts, and what lessons U.S.-based merchants can carry over into the holiday season.
Can you pilot a drone? Then Amazon Prime Air wants you! Amazon is looking for flight operations and certification personnel for flight testing its UAS technologies. Here’s a look into Amazon’s next step toward making same-day delivery by drone a reality.
Payment by credit card continues to predominate worldwide, but alternative payment methods such as e-wallets are on the rise and outpace the growth of credit card use. Learn more about the present and future of global payments in this executive summary from Multichannel Merchant.
ShopRunner has announced a new partnership with Alipay which will pave the way for Chinese online shoppers to buy directly from U.S. retailers’ ecommerce sites. Here’s why the ShopRunner-Alipay strategic partnership solves historic pain points for both Chinese consumers and U.S. retailers.
Digi-Key, a full-service provider of electronic components, has announced an enormous spike in web traffic and online orders placed by design engineers in Europe. Here is why engineers in Germany, the UK, France and Italy, among other regions of Europe, are rapidly embracing Digi-Key as their go-to resource for electronic component selection and availability.