Managing Transportation Risk in the Age of Amazon

| MCM Staff

New Live Webinar – This webinar with Multichannel Merchant and Transportation Insight will highlight four risk areas you need to focus on in the “Amazon Effect” era in order to realize profitable ecommerce growth. You’ll not only understand these risks but the steps you can take to proactively mitigate them.

Retooling Your Fulfillment Network to Stay Competitive

| MCM Staff

To succeed, retailers and ecommerce companies need to meet heightened customer experience demands. That means offering fast shipping, free returns and same-day delivery, if possible. Learn insights from industry experts on ways to optimize your fulfillment network and focus your technology investments to compete and win.

Connecting with Gen Z Through Effective Email Marketing

| MCM Staff

FREE ON DEMAND WEBINAR – In this webinar co-produced by Multichannel Merchant and Oracle-Bronto, we’ll explore Gen Z’s key characteristics, their expectations of retailers and email marketing tactics that can appeal to and engage this generational cohort.

Scheduled Post Test

| MCM Staff

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Use Email to Build an Emotional Connection in 2019

| MCM Staff

FREE ON DEMAND WEBINAR – Join Oracle Bronto’s Senior Commerce Marketing Analyst Greg Zakowicz and Smile.io’s Co-Founder Steve Deckert to discover how to build the connection and continue the conversation after you acquire a new email subscriber or persuade a customer to make a purchase.

Successful Ecommerce Packaging: Sustainable and Protective

| MCM Staff

There are many factors that contribute to creating the ideal customer experience, with packaging being a critical component. In this special report by Multichannel Merchant, you’ll learn all of the ways retailers are making the environment a priority when it comes to their packaging strategy.

How Top Brands Deliver Great Customer Experiences

| MCM Staff

In retail and ecommerce, it’s becoming more and more about creating a great customer experience as a differentiator that keeps shoppers engaged and coming back for more. But what are the components that make this happen? Learn how winners and finalists of MCM’s annual Excellence in Customer Experience Awards get it done and set themselves apart.