New Live Webinar – This webinar with Multichannel Merchant and Transportation Insight will highlight four risk areas you need to focus on in the “Amazon Effect” era in order to realize profitable ecommerce growth. You’ll not only understand these risks but the steps you can take to proactively mitigate them.
To succeed, retailers and ecommerce companies need to meet heightened customer experience demands. That means offering fast shipping, free returns and same-day delivery, if possible. Learn insights from industry experts on ways to optimize your fulfillment network and focus your technology investments to compete and win.
In retail and ecommerce, it’s becoming more and more about creating a great customer experience as a differentiator that keeps shoppers engaged and coming back for more. But what are the components that make this happen? Learn how winners and finalists of MCM’s annual Excellence in Customer Experience Awards get it done and set themselves apart.