MCM Staff

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Finding the Right Shipping Partner Is About More Than Rates

| MCM Staff

As rising rates and consumer expectations reshape the logistics landscape, it’s clear: the right shipping partner offers more than just low prices. In our latest Global Special Report, we explore what truly matters when selecting a shipping partner—beyond the bottom line. From reliability and responsiveness to technology integration and customer support, discover how brands like Harry’s are staying ahead by prioritizing real partnerships over transactional service.

Product Personalization By 3PLs Becomes A Competitive Advantage For Brands

| MCM Staff

This report highlights the growing importance of product personalization in the ecommerce industry, emphasizing its role as a competitive advantage for brands. It discusses the evolution of personalization from traditional methods to sophisticated personalized-to-consumer (P2C) offerings facilitated by innovative 3PL providers.

High-Touch Returns Become Point of Differentiation for 3PLs

| MCM Staff

This report highlights the rising challenge of returns in the ecommerce landscape, a crucial point of friction in the customer experience. The focus of this report is on the differentiation potential for 3PLs through high-touch returns solutions. It delves into case studies, showcasing how a tailored approach to returns, involving personal responsibility, traceability, and collaboration, benefits brands

Step Up Your Fraud Prevention Approach in 2024

| MCM Staff

Free Live Webinar – In this webinar Multichannel Merchant and experts will look back at ecommerce fraud in 2023, and discuss the top fraud trends and strategies that can help you stay one step ahead of bad actors in 2024.

On Demand Webinar: Are Retailers Ready to Address Sustainability?

| MCM Staff

Join Multichannel Merchant for this special webinar “Are Retailers Ready to Address Sustainability?” to hear insights from Brian Kilcourse, managing partner of Retail Systems Research. This webinar will kick off Multichannel Merchant’s Q2 Business Spotlight on Sustainability & Recommerce.

Are Retailers Ready to Address Sustainability?

| MCM Staff

FREE ON DEMAND WEBINAR – Join Multichannel Merchant for this special webinar “Are Retailers Ready to Address Sustainability?” to hear insights from Brian Kilcourse, managing partner of Retail Systems Research. This webinar will kick off Multichannel Merchant’s Q2 Business Spotlight on Sustainability & Recommerce.

How to Foster Engagement Without Cutting Prices

| MCM Staff

Free Live Webinar – Join Chief Marketer along with Scott Lapp, Director, Incentives Marketing and George Long, Senior Director, Client Development both of Blackhawk Network and learn how to overhaul your customer acquisition, retention and loyalty strategy for 2023 and beyond.

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