As omnichannel technology and customer demands grow, ecommerce platforms are evolving into “commerce platforms,” and even “unified commerce platforms.” So whether or not you have a brick-and-mortar presence, how do you determine your present and future platform needs?
Best Buy reported flat comps but 24% growth in ecommerce during the first quarter, as domestic revenue was down due to store closures and pricing pressure. Midway through its $400 million cost reduction effort, the company is keeping an eye on store count while playing up the importance of physical locations in its overall omnichannel customer experience.
Alpha Industries has seen gains in cross-border ecommerce sales and customer satisfaction after partnering with UPS i-parcel on international fulfillment. See what issues Alpha was facing, and how they were solved through outsourcing the handling of its international transactions.
Global payments technology company BlueSnap has integrated with MasterPass by MasterCard so merchants can provide frictionless global mobile checkout. The solution aims to allow them to reach global shoppers and solve checkout abandonment issues while driving higher payment conversions.
Doba, a sourcing marketplace for global trading partners and online retailers, has been acquired by Focus Technology Co., Ltd, parent of Made-in-China.com, a leading ecommerce platform that connects global buyers with Chinese suppliers.
Smartphone operating systems have had the capability of promoting mobile commerce through such technologies as Google Wallet, Apple Pay and iBeacon, which have been around for years. Yet very little has been done to improve mobile commerce. Does it have to do with the limitations of the smartphone, and the lack of acceptable user experience?
Rue La La Chairman Michael Rubin announced the appointment of Mark McWeeny as Chief Executive Officer. See what this will mean for the brand.
Following through on its commitment to providing global digital commerce solutions with a localized approach, VTEX announced the opening of offices in the US and Spain.
The Customer Service and Trust and Safety teams at DHgate.com, China’s largest B2B marketplace, have released their recommended best practices for buyers purchasing goods from cross-border ecommerce marketplaces, in order to promote a positive importing experience. Here are the steps DHgate.com recommends a buyer takes before making a cross-border purchase.
Wayfair has announced the expansion of its multi-lingual European Operations Center in Galway, Ireland. The new 30,000-square-foot facility will replace its prior one there.