U.S. Retailers are Often Oblivious to Cross-Border Selling

| Tim Parry

Why aren’t more merchants looking to become cross-border sellers? Chuck Whiteman, Sr. VP Client Services at MotionPoint, says one reason is because merchants often are just oblivious to cross-border opportunities. In this Q&A with Multichannel Merchant, Whiteman, who is a keynote speaker at Multichannel Merchant’s Growing Global 2016, discusses the cross-border ecommerce journey

ecommerce fraud

How Merchants Can Mitigate their Ecommerce Fraud Risk

| Tom Byrnes

While online sales are booming, it is leading to increases in ecommerce chargebacks and fraud, leading to rising operational costs to manage these twin issues effectively. Here are some tips to help you successfully mitigate fraud risk and reduce the instance of chargebacks.

Tmall vs. JD.com: What’s the Difference?

| Tim Parry

Tmall or JD.com? That is the question, Whether it is nobler to sell cross-border to consumers in China via one ecommerce marketplace or the other all depends on your business goals. In this video interview conducted last month at eTail West, Merkle CMO and EVP of global development George Gallate explains the difference between China’s two largest marketplaces, and how it affects the control you want as a merchant.

Product Videos Reach Customers and Boost Sales

| Catherine Smeaton

Online merchants are continuing to make the same mistake of dismissing product videos as no more than a fancy kind of sales pitch. It’s a common misconception – but actually there are advantages to product videos that you, as an online retailer, should consider if you’re serious about engaging new customers and maximizing revenue.

Office Depot

Amazon Said to be Eyeing Office Depot Assets

| MCM Staff

Amazon is reportedly considering an acquisition of Office Depot’s corporate business assets to jumpstart its Amazon Business office supply operation. The deal is contingent on FTC approval of the Office Depot-Staples merger, which it has opposed to date, but may be close to signing off on.

Iran

Sanctions Against Iran End, Increasing Your Brand’s Potential in the Middle East

| Don DePalma

On January 16, the Joint Comprehensive Plan of Action (JCPOA) negotiated between Iran and six world powers took effect. Besides decreasing political and nuclear tensions, the JCPOA has significant implications for any company selling products or services to governments, businesses, or consumers. Most importantly, it welcomes Iran back to the community of nations–and the global economy.