Web Shopping: Do You Know What Really Ticks People Off?

| Mark Lee

If you’re like most online retailers, you’re never 100% satisfied with your Website. We click through competitors’ sites, exultant where we find we have an edge, wincing on the discovery of a cool feature the other guys have.

Montgomery Ward Launches Spanish-Language Site

| Jim Tierney

Chicago-based Direct Marketing Services Inc. (DMSI), the multititle mailer that acquired Montgomery Ward out of bankruptcy in June 2004, has launched a Spanish-language version of the Montgomery Ward Website

Lessons from the Online Holiday Season Past

| MCM staff

If you waited until Thanksgiving to begin promoting your holiday offerings online, you waited about a month too long. According to a study from Oneupweb based on data from more than a million consumers, the online holiday shopping season started in October.

L.L. Bean Leaning Toward Canada

| Tim Parry

In continuing its international expansion plans, apparel, sporting gear, and home goods cataloger L.L. Bean has its sights set north of the border.