USPS to Raise Catalog Rates by 1%
Catalogers received some good news today when the U.S. Postal Service filed for an inflation-based rate increase that would reflect less than a 1% rise in Standard Mail flats.
Marketing
Linda Spellman: 2011 MCM Awards Judge
Judge: Linda SpellmanCompany and position: Vice President, CRM and Direct Marketing at Carter’sYears as an MCM Awards judge: 8 Q&A How would you describe your job and what you do? I manage the optimization of the overall customer contact strategy for …
Mary Ann Kleinfelter: 2011 MCM Awards Judge
Judge: Mary Ann KleinfelterCompany and position: Consultant at Marketing SolutionsYears as an MCM Awards judge: I believe for more than 10 years. Q&A How would you describe your job and what you do? I consult with multichannel merchants. I am also a …
Orchard Brands to Close MA Warehouse; Move Jobs to Blair Facility
Multititle mailer Orchard Brands plans to move 75 to 100 jobs from its Beverly, MA-based distribution center to its Blair Corp. unit’s fulfillment facility located in Irvine, PA
Survey: Call Centers Now Profit Centers
Call centers are now seen as revenue generators rather than a place for people to answer customer questions or execute transaction requests
Postal Rates: AMA Objects to PRC Ruling on CPI
The Affordable Mail Alliance objects to a Dec. 10 ruling by the Postal Regulatory Commission that allows the U.S. Postal Service to bank a negative CPI (Consumer Price Index) instead of using it to lower the subsequent CPI rate adjustment cap.
Orchard Brands Lays Off 33
Due to ongoing integration of women’s apparel catalogers Willow Ridge and Bedford Fair Lifestyles, 33 people were laid off on Nov. 16, according to Orchard Brands spokesperson Denise Deschenes
2011 Multichannel Merchant Awards Entry Rules
Here are the official rules for the 2011 MCM Awards