Staples Succeeds in Corporate Express Bid
After three failed attempts in the past four months, the drama has ended: Office supplies cataloger Staples announced on June 11 it has finally acquired office products distributor Corporate Express
Marketing
U.K. Contact Centers Slow to Adopt Remote Agent Model
Global communications company BT recently joined up with contact center technology company CosmoCom to promote adoption of green IT practices including the use of remote agents among contact centers in the U.K.
How to Use Triggers in E-mail Marketing
Trigger-based e-mails are the answer for all your marketing problems. But don
Harry & David Finds Gold In Its Own Mailing List
Looking for good prospects? You can find them in your house file, says Melissa Watson, director of catalog and e-mail marketing for gifts retailer Harry & David
Why Co-op Names Need Purchase Data
Co-op names may be valuable, but only up to a point. The wise mailer stays away from those without transaction data
Financial Reports: Jos. A Bank, Williams-Sonoma
First-quarter sales for Jos. A Bank and Williams-Sonoma
Ready Or Not, Here Comes Mobile Commerce
With three times as many mobile-phone subscribers as Internet users worldwide, Cisco expects m-commerce to follow an adoption pattern similar to that of cell phones.
Jockey Bares New Apparel Catalog
New catalog designed to promote Jockey as a lifestyle brand.
May Sales Figures Give Multichannel Merchants Hope
Victoria’s Secret Direct, Neiman Marcus Group, and Abercrombie & Fitch saw sales increases.
Talbots Slashes Staff 9%, Gets Credit
Womens apparel retailer company expects workforce reduction to save company about $14 million annually.