Holiday 2007 Countdown
No, we’re not suggesting that you break out the Christmas decorations and deck the halls just yet. But if the fourth quarter is your make-or-break season,
Marketing
Financial Update: Anemic Quarter for Deals
Only 10 mergers and acquisitions involving multichannel merchants were announced during the fourth quarter of 2006, compared with 13 the previous fourth
Bauer Shareholders Opt to Roll the Dice
Proving that there’s no such thing as a sure thing, shareholders of Eddie Bauer Holdings voted on Feb. 8 against the proposed sale of the apparel cataloger/retailer to private equity firms Golden Gate Capital and Sun Capital Partners.
What’s New at ASAP? Lots
Automotive Specialty Accessories and Parts (ASAP), the parent company of catalogers J.C. Whitney & Co. and Stylin’ Concepts, plans to make some significant changes this year. Last month it announced one of them: a new chairman of the board of directors.
Multichannel Service Improves–or Does It?
A study from e-Gain Communications, a Mountain View, CA-based supplier of customer service and contact center software, reveals both good news and bad news regarding the state of multichannel customer service.
Mark Your Calendars
Back when the print catalog was your core if not sole channel for reaching out to customers, mapping out your promotional calendar was pretty simple:
Guitar Center Buys Instrument Mailer
If at first you don’t succeed, try, try again: Guitar Center certainly took that adage to heart in its efforts to acquire South Bend, IN-based The Woodwind & the Brasswind. In late January, though, its purchase of the multititle mailer was approved
Homing In on a Soft Market
Multichannel merchants of home furnishings have been struggling of late. One-time powerhouse Pottery Barn suffered a year-over-year decline in sales for
Catalog Critique: Medical Mailer Gets First Aid
A business-to-consumer marketer, Express Medical Supply sells urology and ostomy supplies, as well as more general home healthcare merchandise. The Fenton,
Home Depot Changes Course on HD Supply
Last year Home Depot put a lot of effort and money into expanding its HD Supply business. It acquired nine companies for the business-to-business division,