News
INFOGRPAHIC How to Maximize Returns Efficiencies and Minimize Cost
As more and more merchants focus their ecommerce energy into creating a customer-centric organization, one of the best ways to set yourself apart from the competition is through your returns policy. Regardless of why a consumer returns a good (defective merchandise, unwanted gifts, or order error), there are ways for merchants to develop an effective and efficient returns process that keeps customers coming back for more.
![FedEx](https://multichannelmerchant.com/wp-content/uploads/2013/12/fedex-express-boeing-777-300.jpg)
FedEx Express Christmas Cut-off Date is Dec. 23
Procrastinators, take note—the last day to ship holiday packages via FedEx Express for delivery before Christmas in the United States is Monday, Dec. 23.
![Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers](https://multichannelmerchant.com/wp-content/uploads/2013/12/target-bullseye-300.jpg)
Target Confirms Unauthorized Access to Payment Card Data in U.S. Stores
Target has confirmed it is aware of unauthorized access to payment card data that may have impacted certain guests making credit and debit card purchases in its U.S. stores.
![Toys R Us, Babies R Us, free shipping, ecommerce, holiday shopping, peak holiday season, 2015 holiday shopping, omnichannel retail, buy online pickup in store](https://multichannelmerchant.com/wp-content/uploads/2013/10/toys-r-us.jpg)
Toys R Us Reports Grim Third Quarter Results
Toys R Us’ sales continue to decline and the net loss is continuing to grow in the third quarter, according to its earnings release. Comparable store net sales were down 5.2% in the domestic segment primarily resulting from decreases in the learning, juvenile (including baby) and core toy categories.
![](https://multichannelmerchant.com/wp-content/uploads/2013/11/staples-logo-300.jpg)
Staples Europe Launches Two New Websites in Germany and Netherlands
Staples Europe announced the launch of its new websites in both Germany and Netherlands. The newer websites are offering consumers a fresher look and feel and many new features to improve the overall multichannel shopping experience, according to a press release.
![](https://multichannelmerchant.com/wp-content/uploads/2013/10/holiday-shopping-online-1-300.jpg)
Shoppers Look for Best Holiday Deals in December
With six less shopping days between Thanksgiving and Christmas this year, 87% of shoppers said in a recent PriceGrabber survey that they will conduct most of their holiday shopping in December. Why? According to the survey, because that is when consumers believe they will find the best deals and discounts.
![](https://multichannelmerchant.com/wp-content/uploads/2013/03/online-money-300.jpg)
FedEx Net Income Up 14%
FedEx released its second quarter financials on Dec. 18, which showed a net income of $500 million, up 14% from last year’s $438 million.
Green Monday Sales Grow 10%
For the first time ever, the most recent workweek saw five individual days eclipse $1 billion in spending, led by Green Monday with $1.4 billion.