News
Live From NEMOA: ACMA’s Postal Battle Not Just About Rates
Catalogers are desperate to hold rates for Standard Mail flats to a minimum, and the American Catalog Mailers Association is working to help the industry on that front.
Live from NEMOA—10 Thoughts for Today’s Catalogers
You can learn a lot about the industry by running a catalog business, according to Terry Jukes, president of software firm Ability Commerce. Jukes should know
Securing the Sale: Turn Your Site’s Browsers into Buyers
Website cart abandonment rates are soaring with the economic downturn, but are you writing off customers prematurely?
Survey Says Sales Shift to Online Continues
Online sales continue to grow and certain product categories remain popular among consumers despite a challenging economy, according to Epsilon Targeting
How to Build an MCM Award-Winning Website
Multichannel Merchant senior writer Tim Parry will chat online with Steve Spangler Science
Hotel Chocolat Opens Boston Store
U.K.-based Hotel Chocolat, an upscale European chocolatier that launched a U.S. Website in October 2007, is set to unveil its first U.S. retail store. Hotel Chocolat
Sales Slip at Gander Mountain
Second-quarter sales for outdoor products merchant Gander Mountain fell 1.8%, to $248.4 million, from $252.9 million.
Outsourcing Seasonal Call Center Volume
The holiday crunch time is almost here, and your contact center needs to be ready. In previous columns we
Coldwater Creek’s Pence Back As CEO
Dennis Pence has replaced Daniel Griesemer as president/CEO of women’s apparel and accessories seller Coldwater Creek, the company announced today.