News
Toys ’R’ Us Buys FAO Schwarz
Toy and baby products retailer Toys
Delia’s Trims Net Loss
First-quarter sales at cataloger/retailer Delia
Ups and Downs for Staples’ First Quarter
First-quarter sales for office supplies catalog/retailer Staples jumped 19%, to $5.8 billion for the period ended May 2.
Laying It All Out in the DC
At a session during the NCOF show in Las Vegas in March, Curt Barry detailed some of the steps to reviewing a distribution center layout
Social Media for Service?
Many online merchants are using social media networks to build their brand, find new customers, and to a lesser extent, sell goods. But can you social media for customer service?
Williams-Sonoma Opens Contact Center
Kitchen and housewares cataloger/retailer Williams-Sonoma has a new customer service center in California
Live From the ACMA Forum: Death Knell for Slim-Jims?
It looks like the slim-catalog might be dead. Or at least, near death.
Live From the ACMA Forum: H.R. 22 Should Be Law By Year’s End
Nanci Langley, vice chairman of the Postal Regulatory Commission, told attendees at ACMA’s Forum that passage of H.R. 22 would help both the U.S. Postal Service and catalogers.
Live From the National Postal Forum: The Economic Freefall is Over
That thud you just heard was our downward spiraling economy hitting rock bottom.