Letter Mailers Want Same Postal Break as Catalogers
Stating it is
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PMG Potter Seeks Legislative Relief
Postmaster General John E. Potter urged a congressional subcommittee to approve H.R. 22, which would alter the U.S. Postal Service
Delia’s Sees Sales Rise for Quarter and Year
Same-store sales increased 2%, down from 9% last year. Total retail sales increased 6.9%, to $33.9 million. Sales for the direct segment, which includes the Delia
Tough 4Q and Year for Williams-Sonoma
Fourth-quarter sales for San Francisco-based kitchen and housewares marketer Williams-Sonoma decreased 26.7%, to $1.09 billion, compared to $1.37 billion last year.
Live From NCOF: Now is the Time to Wow Customers
We all know providing customer service is a big deal. But a great customer experience is even more crucial in a down economy
Live From NCOF: Tips for Greener Logistics
Most merchants want to be green, in theory. But if being green means increasing costs for the long term, the notion can
Live From NCOF: The Case for Home-Based Call Agents
Considering using home-based call center agents? Why not
Will The “Pot”-ter Boil Over?
United States Postmaster General John E. Potter will be back on the hot seat Wednesday on Capitol Hill. Embroiled in a fiscal mess inside the U.S. Postal Service, Potter asked Congress in January to cut mail delivery from six days to five days a week. Now, after requesting that major cost-saving measure, Congress plans to question Potter about his own salary package.
Bassett Downsizing DCs, Staff and Catalog
Bassett Furniture plans to save $7 million to $8 million a year with a new cost-cutting plan.
Parceling Out the Tricks of the Trade
With sales not coming in the way they used to, most multichannel merchants today have to cut costs. Negotiating parcel contracts can yield serious savings, but it helps to have an expert with inside knowledge on your side