Update on New Product Requirements for Children’s Products
The Consumer Product Safety Commission issued a final rule clarifying how general conformity certificates required of manufacturers and importers for regulated products other than children
News
The Mandate of Multichannel Customer Experiences
Customers today look to multiple channels for product research, decision-making, and ultimately to purchase. While one customer may conduct research online prior to making a purchase in the store, another will head to retail first to examine the products and later buy online
Neiman’s Net Earnings Take a Tumble
Fresh off posting a 12.3% drop in direct sales for November, Neiman Marcus Group announced lackluster first-quarter results.
Office Depot Cutting More Than 2,000 Jobs
Following a strategic review of its business that began in late October, office supplies cataloger/retailer Office Depot announced today it will shutter 9% of its North American stores and cut 2,200 jobs during the next three months.
Live from NCDM: Interactive Marketers, Stop Being So Creepy
Are you effectively using Interactive marketing to reach your customers, or are you just creeping them out? There
Customer Service in the Internet Age
The Internet has raised consumer
Lean Lessons in Supply Chain Management
Understanding the value of lean logistics is important — but knowing how and where to eliminate waste and trim down costs is the true benchmark of successful supply chain management.
Onlineshoes.com Steps Into Print Catalog Channel
Onlineshoes.com president/CEO Dan Gerler is no stranger to using direct mail pieces to help stimulate business. He
Four Ways to Handle Your Channel Segmentation
In order to gauge the value of pure online buyers, you need to measure the incremental sales from mailing a catalog to them so you