Efficiencies Enable Lillian Vernon to Shut Manila Contact Center
Crediting increased operational efficiencies as the catalyst, Lillian Vernon closed its satellite call center in Manila, Philippines, on March 18.
News
Grainger Unveils Plumbing Supplies Catalog
Continuing its push to delve more deeply into its product lines, Lake Forest, IL-based maintenance, repair, and operations (MRO) marketer W.W. Grainger introduced a 318-page catalog devoted to plumbing products and supplies in March.
Postal Board Approves Majority of Rates for May 14 Implementation
The U.S. Postal Service Board of Governors (BOG) approved on March 19 the majority of the recommendations issued by the Postal Regulatory Commission (PRC) regarding the pending rate case.
Historic Aviation Launches Spin-off
For history and war buffs, there is a new catalog that might be just right
for you. Mailer Historic Aviation has launched a spin-off called Military Issue
MCM Events
EVENTS National Conference on Operations & Fulfillment NCOF (April 29 – May 2, 2007, Schaumburg, IL) is exclusively for Direct-to-Customer Operations & Fulfillment Management. Exhibit at NCOF and you
BabyUniverse to Merge with eToys Direct
Jupiter, FL-based BabyUniverse, an online marketer of baby and maternity products, will merge with Denver-based toys merchant eToys Direct.
Bad Year, Better Fourth Quarter for Eddie Bauer
Fourth-quarter direct sales at Eddie Bauer Holdings, the parent company of Redmond, WA-based apparel and home goods cataloger/retailer Eddie Bauer, inched up slightly, to $94.3 million up from $94.1 million for the same period last year.
Mixed Bag For Golfsmith
For the fourth-quarter ended Dec. 30, sales for Austin, TX-based golf equipment cataloger/retailer Golfsmith increased 4.5%, to $75.0 million, up from $71.8 million for the period in 2005.
Good News For J. Crew
New York-based apparel cataloger/retailer J. Crew had plenty of good news to report from its fourth-quarter and fiscal 2006 financials. v
Chico’s Closing Fitigues
In its fourth-quarter statement released March 6, women