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Floods. Hurricanes. Snowstorms. Mother Nature

Many companies talk a good game when it comes to customer service and follow-up, but Mike Faith, founder/CEO of San Francisco-based Headsets.com, walks it like he talks it.

Optimizing warehouse slotting can be a full-time job. For most distribution centers, the mix of items is constantly in flux. Items change packaging, and therefore handling characteristics. New items replace old or are simply added to the mix. Seasonality, promotions, demand, and other factors beyond anyone

In the uncharted waters of a corporate network, there are threats and risks lurking in some of the most unexpected places.
In my time inspecting the IT environments of customers across North America, there are two areas that are commonly overlooked when battening down the hatches of even the sturdiest of IT vessels: insufficient antivirus software and operating system patches.

Google made a couple of high-profile spam arrests in the last week, blocking the German Web sites for automaker BMW and office-product manufacturer Ricoh from its search index for a few days after it detected the sites using spam techniques. But at press time, the freeze-out is over.

Super Bowl XL may have broken records in everything from viewership to ad costs to Kelly Herndon

As an online search vertical, local is still hot. In fact, search providers having been turning the flame up for about a year now. Among the big players, the name of the game is add-ons: Yahoo! has added a slew of user-generated reviews and recommendations. Google announced in January that its Google Local service would be available to Blackberry users. Throw in the Internet Yellow Pages like YellowPages.com and SuperPages, and you