Measuring Multichannel, Not Just Online, Success

| MCM staff

The increasing role of the Internet as a marketing and sales channel offers numerous opportunities to marketers, of course. But it also gives rise to new challenges. One of them, says Steve Tamke, senior vice president at Hackensack, NJ-based marketing services provider Mokrynskidirect, is

10 Ways to Get the Most from Co-op Databases

| MCM staff

Cooperative databases such as Abacus, I-Behavior, NextAction, Z-24, and Prefer account for more than half of the prospecting done by small and midsize catalogers, according to Stephen R. Lett, a Bethany Beach, DE-based direct marketing consultant. Why? Because these prospect names perform well and represent a good value for the money.

Spiegel Inc. Announces Reorg Plan

| Mark Del Franco

On Feb. 18, Downers Grove, IL-based Spiegel Inc. announced its restructuring plan for its remaining division, apparel and home goods cataloger/retailer Eddie Bauer. Among the changes: The parent company will be renamed Eddie Bauer Holdings

Live from eTail 2005: Neiman Marcus Loves E-mail

| Melissa Dowling

Luxury products marketer Neiman Marcus is a prolific e-mailer, according to Brendan Hoffman, president/CEO of the Dallas-based company’s Neiman Marcus Direct unit. Addressing attendees of the eTail conference, Hoffman admitted that many industry observers contend that Neiman sends too many e-mails

Hanover Direct Sells Gump’s

| Mark Del Franco

Edgewater, NJ-based multititle mailer Hanover Direct has agreed to sell its upscale Gump’s division to a consortium of three firms: San Francisco-based venture-capital firm WaldenVC, Beverly Hills, CA-based Stone Canyon Venture Partners, and New York-based private-investment firm Sand Springs Holdings.

Survey Shows Rise in DM Spending — But Lack of Understanding

| Jeff Morris

A recent survey conducted on both sides of the Atlantic by international database solutions provider Alterian (Bristol, England), shows that while most respondents expect their direct marketing expenditures to increase over the next 12 months, there are real concerns about marketing service providers’ ability to understand a client’s business. The survey examined attitudes of almost 600 marketers and marketing service providers (MSPs) in both the UK and North American direct marketing industries.