Week in Review: Sears Goes Back to the Future

| MCM Staff

Sears has introduced “Meet With An Expert,” this free service that improves the home appliance shopping experience by connecting online shoppers with knowledgeable associates in store. It seems fitting that Sears made this announcement on October 21, 2015, which was “Back to the Future Day.”

Week in Review: And the Rate Increases are Rolling In

| MCM Staff

The major package carriers’ general rate increases for 2016 are rolling in… just in time for the holidays! Here’s a look at what the carriers are doing, plus the news, commentary and events that shaped the direct-to-customer world last week…

UPS, shipping, financial results, operations and fulfillment, FedEx, TNT

UPS Announces 2016 General Rate Increase of 4.9% to 5.2%

| Rob Martinez

Effective December 28, UPS Ground rates and accessorial charges will increase by an average net 4.9%, and UPS Air and International services and accessorials, including UPS Air Freight rates within and between the U.S., Canada and Puerto Rico, will increase an average net 5.2%.