THE SECRET SHOPPER

| MCM staff

The Game Plan: Super Bowl Party Products To make this year’s Super Bowl party really, well, super, the Secret Shopper hit the catalogs about a week before

MULTIPLE CHANNELS ONE SYSTEM

| Ernie Schell

Here’s how to pinpoint the software and systems that will help you coordinate customers, orders, and inventory across all sales channelsIn the good old

Mergers & Acquisitions

| Mark Del Franco

With five acquisitions, networking solutions provider Black Box Corp. was the busiest deal maker of the quarter. The economy may have stalled, but catalog-related

Gifts.com

| MCM staff

As an upscale gifts Web marketer, Gifts.com casts a wide net. In November, the company increased its reach with a 1 million-piece mailing of its debut

SPOTLIGHT ON…

| MCM staff

Levenger: Fulfilling More Than Slappers “Reading tools” marketer Levenger operates its 180,000-sq.-ft. distribution center, its store, its corporate offices,

Going for Brokers

| MCM staff

MOMS shares information such as response rates, average order sizes, and customer demographics with its broker.Today, list brokers do much more than sell