What’s the Big Idea, Staples?
Staples announced its latest “reinvention” campaign today with the launch of “Make More Happen,” a new tagline and campaign focused on how Staples’ expanded product assortment will help your businesses succeed.
PR Newswire
Monsoon Commerce Acquires CompassIM Warehouse Management System
Monsoon Commerce announced today that the company has acquired CompassIM from Access Data Systems. Monsoon Commerce will support and invest in CompassIM customers and partners going forward.
FedEx Failed For Yankee Candle
Yankee Candle saw trouble with FedEx at least two weeks prior to Christmas, starting with tracking issues that they thought were due to internal system errors. Yankee Candle was also told that FedEx’s Columbus, OH facility was so “overwhelmed” that FedEx had trouble moving packages.
eBags Played it Safe with Last Chance Shipping Offers
While many direct-to-customer merchants pushed last-minute Christmas delivery deadlines to the limit, eBags took a conservative approach that led to fewer holiday hangovers for its team and its customers.
Bare Necessities Blindsided by UPS Issues
Though Bare Necessities ships via FedEx and UPS and uses both shippers’ last mile services with the United States Postal Service, chief operating officer Bill Richardson told Multichannel Merchant the majority of packages it shipped that had not arrived on time were being carried by UPS.
12% of Christmas Gifts Ordered at Standard Cutoff Dates Did Not Arrive
Eight retailers (32%) failed to deliver by Christmas in at least one of the three regions. Of all 75 orders we placed, 12% missed the delivery estimate. And according to StellaService, all but one of these orders were shipped using UPS
Amazon Praises Prime Growth, Acknowledges Delivery Delays
Amazon put out a press release on Dec. 26 to announce a record-setting holiday season for Amazon Prime, the annual membership program offering unlimited free two-day shipping on millions of items. The problem is, Amazon’s announcement came two days after UPS announcements delays in deliveries that meant shipments scheduled to be under Christmas trees would not arrive on time.
comScore: Desktop Ecommerce Fell Short of Holiday Expectations
comScore anticipated that consumers would spend heavily later into the season out of necessity to make up for the highly compressed holiday shopping calendar this year. But the final online shopping week saw considerably softer sales than anticipated, including zero billion dollar spending days.
UPS Says Christmas Packages Won’t Be On Time
Johnny wants a pair of skates, Suzy wants a sled… but if they’re supposed to arrive on-time via a UPS truck, they may be gettin’ nuttin’ for Christmas. UPS posted … Continue Reading →
Jesus Toast Not All Right By Amazon?
Vermont Novelty Toaster Corp. says that Amazon has withheld half its sales over the last two weeks while Amazon “reviews” its account. The Jesus toaster was the 32nd-best-selling toaster on Amazon this Christmas.