Shipping/Delivery, shipping, shipping and delivery, cargo, freight, ocean freight, ocean shipping, port strike, west coast port strike

Hermes Debuts Smartful eEcommerce Solution

| MCM Staff

Smartful’s basic module includes warehousing, omnichannel fulfillment and returns management as well as standard integration with leading ecommerce and order management platforms.

Premium Packaging Enhances the Customer Experience

| Tim Parry

In these days of fast shipping, customers expect their order to arrive on their front doorstep in a plain brown box with some bubble wrap and a receipt. But by creating a tremendous unboxing experience for the customer, some ecommerce merchants are creating a “wow” factor, which in turn leads to increased customer loyalty.

ecommerce delivery, customer experience, shipping and delivery experience, ecommerce fulfillment

The ABCs of Preventing Shipping Damage, Part II

| Will O'Shea

Having products damaged in transit can’t be avoided entirely, but it can certainly be reduced. In the second and final installment, learn some valuable tips that will lessen the potential of shipping damage, improve customer satisfaction and limit unnecessary product returns.