Drop Shipping Remains a Big Opportunity for Merchants
The percentage of merchants who drop ship merchandise to customers has dropped slightly, but the percentage of merchandise they drop ship has risen, according to the…
Operations & Fulfillment
Newgistics Is the Headline Sponsor of Operations Summit 2013
APRIL 15, 2013 – Newgistics, a provider of small parcel delivery, returns management and freight shipping services, is the Headline Sponsor of Operations Summit 2013, which will be held April … Continue Reading →
Parcel Returns with Newgistics
In e-commerce, how you handle returns is critical to customer satisfaction and your bottom line. Newgistics created a parcel returns process that improves them both — a process called Intelligent Returns Management.
The Truth About the Best Time to Send Email
With the email analytics for hundreds of diverse ecommerce email marketers and millions of emails at our fingertips, here is how I respond to the frequent questions about the golden bullet time to send email.
SmartHub Ecommerce Study Releases Cyber Monday Results
SmartHub® eCommerce Study Releases Cyber Monday Results (via PR Newswire) ATLANTA, April 11, 2013 /PRNewswire/ — Innotrac Corporation (NASDAQ: INOC), a best-of-breed commerce provider integrating digital technology, fulfillment, and contact center … Continue Reading →
Menlo Establishes New Logistics Hub for Fox Head in Europe
Menlo will provide transport management services for inbound product and distribution to the Fox dealer network; inventory and warehousing management and order fulfilment and dispatch. The facility will utilize Fox’s voice recognition technology.
5 Factors Reshaping Ecommerce Today
Mobile, social, globalization, cloud and legacy order management systems all have a common goal: delighting the customer and earning their trust, according to a blog post by Louis Columbus on www.enterprisingirregulars.com.
MCM Outlook 2013: Operations and Fulfillment
Big challenges face B2B and B2C merchants as they try to keep up with the always-connected customer. As a result, around-the-clock direct-to customer activity has made fulfillment and contact centers even busier. As behind-the-scenes activity increases, merchants are doing their best to keep their processes flowing.In this MCM Outlook 2013 report on Operations and Fulfillment, you will learn:
Kansas City Aims to Become Next Major Distribution Hub
The new major distribution hub in the United States could become Kansas City, according to an article the Kansas City Star.
Sears Canada Dishes on Successful Shopping Experience
Tom Maryniarczyk, associate vice president of ecommerce analytics and promotions, at Sears Canada, shares his ideas on successful online merchandising and personalizing the online shopping experience.