Never underestimate the creative power from your associates. That was the central message from Michael Kalck, senior director of distribution for Crate & Barrel, during his keynote address Wednesday at the Parcel Forum in Chicago
Kim Silva, operations team leader for food gifts cataloger Fairytale Brownies, says some of her company
Potpourri Group president/CEO Jonathan Fleischmann is ready for this year
For Threadless.com
Building preparation for the winter might not be atop most merchants
People used to think the phrase
The returns process can have a tremendous impact on the overall customer experience in retail that can lead to repeat business when done properly. Making it easier and less expensive for customers to return products allows companies to build loyalty and gain a key advantage over competitors. Here are three quick tips that can be implemented now to help retailers create a streamlined and convenient returns process.
Multichannel Merchant senior writer Jim Tierney is tweeting from the Parcel Forum.
Steve Edelstein, CEO of brand management/marketing consultancy The Logical Step, companies must, first and foremost, plan ahead and anticipate minimum volume and potential maximum volume of sales during their holiday season.
How you design your warehouse locator system, pick flow and slotting strategy will profoundly impact your productivity throughout the building