How to Reduce Warehouse Labor Management Costs
Merchants always want to improve their warehouse operations and reduce costs, especially when the economy is down. Typically, you can make the most effective changes in labor management.
Operations & Fulfillment
Lamps Plus DC Shines with New WMS
Lamps Plus needed help with its operational efficiency after moving to a massive DC. A new WMS from Manhattan Associates solved the problem.
Green Mountain Coffee Selling Direct Store-Customer Support Unit
Because its store customers prefer to buy through distributors, Green Mountain Coffee Roasters is selling its northeast region direct store-customer support to Pine State Trading Co.
Delivering on Your Holiday Promise
You can have the best marketing program and creative concepts for the holiday season, but if you can
Should You Untether Your Customer Service Reps?
When the Internet first came along as a viable channel, custom logo apparel cataloger Queensboro Shirt Co. thought it would be able to shut down its call center, according to chairman/founder Fred Meyers.
Small Parcels Get Slammed in Exigent Rate Case Filing
Catalogs have good reason to be upset with 5.1% hike proposed in the exigent rate case the U.S. Postal Service filed July 6. But it
Preparing for the August 2010 Cargo Screening Mandate
Fasten your seatbelts and prepare your cargo for takeoff. On Aug. 1, the Cargo Screening Mandate goes into effect, requiring all of cargo transported on passenger aircraft to be screened.
SHIPPING: External rate benchmarking
Despite what your parcel carrier representative tells you, you could probably be getting better pricing. How can you be certain your rates are truly best
Q&A WITH USPS’S SUSAN PLONKEY
Susan M. Plonkey, The Acting President, mailing and shipping services, for the U.S. Postal Service as of June 3, talks with senior writer Jim Tierney
DHL Global Mail on GoGreen Initiatives
DHL Global Mail earlier this year launched a new method of shipping and mailing that supports its environmental protection goals: The GOGREEN Carbon Offset Initiative.