Turnover costs range from $3,000 to $10,000 in people time, training, testing, and the ramp-up to full production. This does not include expenses for agencies, ads, etc. which must be added on.
As you research your turnover rate, here are some points to consider.
E-procurement has been slow to catch on for many marketers, but a new study published by Aberdeen, a Harte-Hanks company finds that it can improve cost savings, streamline internal processes, and enhance supplier relationships.
Your distribution center needs to be able to control inventory movements, from receiving and put-away to picking and packing, as well as the management
It’s not a great time to be a print cataloger, and I’m not even talking about postal rates and paper prices. Your business is under attack by environmental enthusiasts that want to help people get off your mailing lists.
You know it, we know it: These are tough times in the multichannel marketing industry on the front end and back end. And with many merchants now heading
Haband is doing it. So are Home Decorators Collection and Creative Irish Gifts. Dell’s still at it
The International Warehouse Logistics Association (IWLA) recently announced a C-TPAT compliance program for third-party warehouses. The IWLA says its program is based on security best practices guidelines it has developed; the guidelines have earned endorsement of the Customs and Border Protection (CBP).
For most merchants, it geographically makes sense to distribute goods from a Midwest-based distribution center. The central states are quickly becoming distribution hubs for companies all across the country.
Rick MacDonald is facility manager for Huntingburg, IN-based home decor and cataloger Touch of Class, responsible for warehouse operations and maintenance, among other duties. MacDonald–also the son-in-law of Touch of Class president/CEO Fred Bell
What are the underlying reasons behind offering free shipping and processing to customers? Is this common practice in other companies in the multichannel industry? Can anything positive come from giving free shipping to our customers?