opinion & response

| MCM staff

Rightfully Riled About Wrong Number As I discussed with Paul Miller, who wrote your article Bass Pro Focuses on Its Channels (March 1 issue), the sales

NEW DOG OLD TRiCK

| D. Douglas Graham

You can applaud the skill of a prestidigitator even if you suspect that his act is all done with mirrors. But in a tough economy, when time and money

NOT SO GRIM

| Barbara Arnn

With the regularity of swallows returning to Capistrano, less-than-truckload carriers seem to announce rate increases every year. The practice is so common

IDENTITY CRISIS

| David Pluviose

FUEL PRICES AREN’T THE ONLY SHIPPING COSTS going up these days. Even if operations executives devote themselves wholeheartedly to penny pinching, the

staying in shape

| STEVE DETHLEFS

The year was 1909. The United States of America consisted of 46 states, William Howard Taft was president, mailing a letter cost two cents, the Model

Danger Zone

| Lisa Marie Smith

Protect your employees from drop zone dangers with Blue Giant’s XDS Extra Dock safety dock series, featuring the Door and Dock Guard. The XDS’s raised

Fab Five

| Barbara Arnn

The results are in, and the winners are clear. According to a Warehousing Education and Research Council survey conducted in July 2001, there are only

talking heads

| MCM staff

ANDREW TRAVERS, Dir. of Operations, The Orvis Co., Manchester, VT From an operations perspective, the Web channel is treated as an enhancement to our