Delivering on a promise
Eric Lituchy runs a lean operation. His online gift firm, Delightful Deliveries, drop ships all of its orders. And this allows it to add product lines like gourmet-baked goods without making costly inventory commitments.
Eric Lituchy runs a lean operation. His online gift firm, Delightful Deliveries, drop ships all of its orders. And this allows it to add product lines like gourmet-baked goods without making costly inventory commitments.
When it comes to shipping and handling fees, one thing is clear: Consumers expect to pay a fair price for the delivery of their purchases. But they don’t want to do any work.
Best-in-class operations use shipping as a strategic competitive weapon to attract new customers, improve sales conversion ratios and increase profitability. You can typically reduce shipping costs by 10% or more through carrier contract negotiations and other strategies.
This month, George Mollo, president of Nanuet, NY-based consultancy GJM Associates talks about what you must know about your inbound freight costs.
Have you ever hired an illegal alien? Chances are you wouldn’t know it if you did. There are 12 million undocumented immigrants in this country, and many
Merchants juggling multiple selling channels have enough challenges these days
Many less-than-truckload (LTL) shippers do not fully understand how much they are overspending. With the right tools and guidance, however, they could
Inbound freight costs are generally hidden in your cost of goods but average between 2% and 4% of revenue. To reduce the bite to the bottom line, consider these suggestions
With rising fuel prices, carrier capacity problems, and pressure from customers for on-time deliveries, shippers have been feeling the squeeze. To make matters worse, when they didn
Hardly Amazonian service A friend of a Multichannel Merchant staffer placed an order with bookselling behemoth Amazon.com in December. The books she ordered