Last month, Gap Inc. launched its own fulfillment services platform, making the high-tech, automated network it has invested billions in available for other retailers to take advantage of as the in-house/outsourced services trend continues. Gap fulfillment executive Kevin Kuntz explains more about the offering and the thinking behind it.
American Eagle Outfitters
Continuing a growing trend toward making ecommerce returns more convenient and safer for shoppers in the contactless pandemic era, Staples has struck a partnership with Optoro in which the office supply giant will accept unboxed returns from other retailers that will be processed by Optoro. More retailers will come online in January.
The pressure is on ecommerce merchants to get orders out faster so customers don’t go to competitors when the experience is flawed. This is why more fulfillment centers are implementing warehouse automation, including robotics, to address throughput and efficiency issues. This MCM report covers the latest solutions and trends.