Cross-Channel Customer Experience

The shopping landscape continues to change drastically. Today, consumers – your customers and prospects – are shopping in an environment full of ecommerce sites on mobile devices; they are being influenced through social media posts and enticed through tons of competitive email offers.

However, as detailed in our new report, Cross-Channel Customer Experience, consumers do not look at you by “channel.” They view and have come to expect the same shipping and buying experience across all channels. Download this report and discover why, and most importantly how, it is essential for you to bring your brand experience to every channel you offer, both online to offline.

Download and learn:

• How effective the smartphone can be for your business
• How Alex and Ani are making the online and in-store connection
• Which type of user generated content can be beneficial for your business
• How Moosejaw Mountaineering is enhancing its ecommerce site