Are you an operations and fulfillment professional with a great, compelling story to tell that will educate and inform your industry peers? If so, we want to hear from you!
The 6th annual Operations Summit (March 27-29 at the David L. Lawrence Convention Center in Pittsburgh, PA) will be packed with sessions highlighting key ways to improve the overall customer experience while driving increased effectiveness, efficiency and profit specifically for companies selling merchandise direct-to-customer.
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We’re officially opening up our Operations Summit Call for Speakers. Give us a brief abstract on what your session will cover (no more than 50 words), including merchant–side company/speaker(s) and a list of 3-5 audience takeaways. Let us know if you’re planning:
- A case study that showcases best practices
- A lively panel discussion addressing key trends or issues
- A solo or duo presentation full of actionable info
Main agenda categories include: warehouse/distribution; call center/customer care; shipping/distribution; omnichannel operations; global/cross-border; and executive.
Speakers selected to participate will receive complimentary full access to the event. As a speaker, you will be included in show promotions and recognized as a thought leader in the industry.
Send us the abstract and speaker(s) no later than Sept. 30, 2016. All submissions will be considered by the Multichannel Merchant editorial team. Tip: the inclusion of a merchant practitioner is a critical element that adds tremendous value to your session.
Thanks for taking part and see you next year in Pittsburgh!
Mike O’Brien is Senior Editor of Multichannel Merchant