UPS to Address Supply Chain Agility for Omnichannel Success at Operations Summit

The increasing complexity of today’s supply chain – brought on, in large part, by the surge in omnichannel retailing – will be a key theme and topic addressed at Multichannel Merchant’s 4th Annual Operations Summit, held April 14-16 in Louisville, KY.

Headline sponsor UPS will address challenges faced by retailers in a session titled Achieving Omnichannel Visibility in the Supply Chain, featuring Bala Ganesh, UPS retail marketing director. Ganesh and a panel of retail executives will discuss the importance of retailers having outbound and inbound visibility into their supply chains.

”As more retailers adopt omnichannel fulfillment to meet rising consumer expectations, visibility into increasingly complex and global supply chains becomes ever more critical,” said Ganesh. “While much of the focus has been on the outbound side – tracking orders from the retailer to end consumer – the importance of inbound visibility cannot be discounted.”

The Operations Summit will offer a series of plenary sessions delving into how omnichannel works, including the pain points and their solutions to help executives implement omnichannel retailing. More than 700 attendees will discuss the latest trends, strategies and best practices during the conference at the Marriott Downtown Hotel in Louisville.

About the Operations Summit

Now in its fourth year, the Operations Summit helps merchants boost productivity, cut costs and increase customer satisfaction by providing a gathering place for operations leaders to exchange ideas, tour leading DTC distribution centers and get in-depth training. It is the only conference exclusively devoted to direct-to-customer operations and fulfillment. The conference covers omnichannel, logistics, contact center, warehousing, order management, inventory, transportation, CRM, returns and fraud prevention.

About Multichannel Merchant

Multichannel Merchant, producer of the Operations Summit, reaches management, marketing and operations at companies that sell merchandise through multiple channels—including e-commerce and catalog. Multichannel Merchant delivers research, executive summaries, technology and supplier comparisons, tip sheets, news and resource information to help companies sell & deliver products direct-to-customer.

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