Dick’s Sporting Goods continues pushing to insource its ecommerce software, following a trail blazed by its CIO during his time at Home Depot, according to a report in the Wall Street Journal. The company has also centralized its ecommerce fulfillment and revamped its supply chain to speed up ecommerce deliveries.
Nearly all supply chain managers responding to a recent survey by Convey and eft Supply Chain and Logistics Business Intelligence said they consider customer experience to be important when measuring last-mile performance, while two-thirds of them say they’re held accountable for standard customer experience KPIs.
Amazon has been quietly shipping ocean freight from China to West Coast ports, in another sign of its increasing logistics ambitions and an entire supply chain play, according to a report in USA Today. In the past year, Amazon Logistics has shipped 4.7 million cartons of consumer goods from China to Long Beach and Seattle.
A growth in intermodal transportation by rail from coastal ports is leading to increased development of distribution facilities near so-called inland ports in locations like Chicago, Atlanta, Dallas, Salt Lake City, eastern Pennsylvania and Kansas City, according to a new report from commercial real estate firm JLL.
Customer experience can suffer if an ecommerce fulfillment center is unable to quickly scale its operations, but not every company has the resources to respond swiftly. If you’d like to stay one step ahead of demand, consider these 3 analytics strategies to manage planned (and unplanned) peak seasons.
With interest growing in the use of blockchain in the supply chain, FedEx has been very active in moving the technology forward. Dale Chrystie, FedEx Freight’s Vice President of Strategic Planning and Support, spoke with Multichannel Merchant about the company’s involvement with blockchain initiatives.