SAN MATEO, Calif. NetSuite, Inc. today announced that a huge number of its eCommerce customers have leveraged NetSuite for launching creative online marketing campaigns to boost Valentine’s Day sales. These e-tailers’ products’ range from hand-made organic chocolates, to fresh flower cards, to gourmet popcorn, to glassware, to flower slippers, to organic beauty products and lingerie. The list of hot sites includes: www.freshflowercard.com , www.glassdementions.com , www.jubileechocolates.com , www.bonjourfleurette.com , www.daleandthomaspopcorn.com , www.cameolingerie.com and www.saffronrouge.com . A common element to these companies’ eCommerce success is NetSuite. For more information, please visit (www.netsuite.com/mall).>>>>>>>
Designed as an easy-to-use, low cost solution that eliminates the technical challenges of bringing all aspects of a business to the Web, NetSuite allows eCommerce companies to deliver an “Amazon.com-like” experience for a fraction of the cost. NetSuite automates everything from designing, hosting, and managing the Web site; to tracking customers the moment they enter the site; to enabling online transactions whether via credit card or purchase order; to automating back-office inventory processes; to delivering unparalleled online customer service such as 24/7 access to order history, package tracking and multi-level support. In addition, NetSuite gives businesses the power of a Fortune 100 data center, allowing growing eCommerce companies to meet the traffic spikes associated with holiday shopping without missing a beat – or an order.
Here is a sampling of these eCommerce companies’ success with NetSuite:
freshFlowercard.com () After traveling the globe extensively as an international speaker, Carol Railton, past publisher of the Standard Poor’s Guide to Offshore Investment Funds, decided to start her own business. It would be a novel product consisting of a flower arrangement set inside a greeting card. Railton’s problem was how to run her business without ruining her lifestyle. In the course of tackling these challenges, she discovered NetSuite. Railton soon realized that she could stop tackling and start selling. “NetSuite not only lets me look at my business from any angle, no matter where I am, but lets the growers and the call center access the information that’s vital for their jobs,” said Railton. “Location is absolutely irrelevant with NetSuite. My growers are in California, my call center in Washington State, and I can be in France. I never have any apprehension of being out of touch.”
Just as importantly, NetSuite’s integrated eCommerce capabilities meant that Railton could manage her site as well as the contractors in real-time. “That’s especially important when we move into different seasons,” says Railton. “I can take photos of new arrangements, and upload them quickly. I can see what products are selling, and change my layout. I can have customer comments sent directly to me, or direct them elsewhere when I’m traveling. NetSuite lets me see and analyze data, do things, and then create changes in a very timely manner.”
Glass Dimensions () This Valentine’s, NetSuite is helping to breathe new life into Glass Dimensions. For over 30 years, this group of artisans, nestled in the seashore community of Essex, Mass., has practiced the art of shaping glass into striking designs. But, it wasn’t until NetSuite entered the picture that they were able to expand their business – via eCommerce – and offer an engraving service for their line glass oil candles. “We’ve attracted quite a following of couples seeking a romantic gift with a very personal touch, and it’s been a thrill to watch our business grow through the combination of NetSuite’s powerful eCommerce tools and our offerings,” said Dave Perkins, Director of IT. “NetSuite offers us a fully integrated system that streamlines our business processes end to end. Without it, at such an affordable price, it would simply be impossible for us to offer the customized gifts that we do. A quick read through the customer testimonial section of our NetSuite Web store says it all.”
John & Kira’s Jubilee Chocolates () At this time two years ago, Philadelphia-based John & Kira’s Jubilee Chocolates, whose recipes include mint leaves and raspberries picked from gardens and farms in the Delaware Valley, was featured on the cover of Gourmet Magazine. That is when they standardized their business on NetSuite. “Since then,” said CEO John Doyle, “our business has doubled and this year we were able to handle three times as much volume thanks to a No. 1 rating in Consumer Reports. We definitely could not have handled the business without NetSuite. The ease of use and beautiful presentation that the eCommerce module provides helps us give outstanding service, all of which factors into our No. 1 ranking.”
Bonjour Fleurette (), based in Novato, Calif., a maker of floral designed footwear sold through over 1200 prestige boutiques, retailers and catalogues nationwide including the Neiman Marcus Catalogue, is placing some of its most popular footwear on sale for Valentine’s Day on its Web site. All transactions are processed automatically through NetSuite.
Designed as an easy-to-use, low cost solution that eliminates the technical challenges of bringing all aspects of a business to the Web, NetSuite allows eCommerce companies to deliver an “Amazon.com-like” experience for a fraction of the cost. NetSuite automates everything from designing, hosting, and managing the Web site; to tracking customers the moment they enter the site; to enabling online transactions whether via credit card or purchase order; to automating back-office inventory processes; to delivering unparalleled online customer service such as 24/7 access to order history, package tracking and multi-level support. In addition, NetSuite gives businesses the power of a Fortune 100 data center, allowing growing ecommerce companies to meet the traffic spikes associated with holiday shopping without missing a beat – or an order. For more information about NetSuite, visit: www.netsuite.com . >